Job #: 5610

Title: Desktop Support

Region:

  • Southern New Jersey
  • Job Type:

  • Contract
    • Anywhere
    • Posted 3 years ago

    Perform on-site analysis, diagnosis, and resolution of desktop/laptop problems for end users and recommend and implement corrective solutions, as needed.​

    Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products
    Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.
    Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems​
    Knowledge of PC and desktop hardware.
    Windows 10 experience required
    macOS experience, a plus
    Hardware/Software troubleshooting experience
    Familiar with TCP/IP and WiFi troubleshooting
    Strong customer service orientation.
    Proven analytical and problem-solving abilities.
    Ability to effectively prioritize and execute tasks in a high-pressure/fast-paced environment.
    Team-oriented and skilled in working within a collaborative environment.

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