Job #: 1792
Title: Technical Writer
The Technical Writers role is to develop written information about the organizations computing systems that aid in their development, use, and support. Outputs will include a range of documents to be read by both technical and non-technical personnel across all departments.
Proven ability create clear and concise technical documentation and follow process. Proven track record writing proficiency for multiple audiences and in multiple modes (reports, meeting minutes, presentations, emails, technical specifications, proposals) Experienced in the development of technical documentation used for production support of IT infrastructure Familiarity with Atlassian Confluence a plus Ability to work with little oversight on short deadlines Experienced with Microsoft Office Suite: Word, Project, Excel, Visio, Power Point Strong interpersonal skills (verbal, written and presentation) – The position requires a lot of customer interaction including meetings, presentations and documentation Strong knowledge of Production Data Center Operational environments Preferred Education BS or MS degree in Computer Science, Engineering, or related field. 3 or more years of experience with systems analysis or business analysis. 2 or more years of experience with technical writing, technical documentation Minimum Experience 5+ years Technical Documentation Experience
BA in Computer Science or 10+ years experience