Job #: 1326
Title: Technical Support
Momentum is looking for someone to provide technical support in Allentown, PA.
Work with a team of desktop support associates to deliver exceptional support and service to our end users, all while working in a upbeat and rewarding environment.
Essential duties and responsibilities:
• Receive, configure and deploy laptops for new associates and provide training.
• Provide end user support for hardware, software, mobile devices, peripherals, etc
• Provide PC replacements when needed.
• Complete data restores from backup.
• Follow departmental policies and procedures in order to meet service levels set for the team.