Job #: 2554

Title: Support Analyst

Region:

  • Northern New Jersey
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $0-25
    • Anywhere
    • Posted 4 months ago

    ​Workplace Wealth Services Support Analyst / Consultant

    Your Role:
    – Daily monitoring of Security Office mailbox, mail services queue and other ticketing system for work requests
    – Process user access and other requirements for our business aligned applications
    – Manage and execute file submission with the mail services vendor
    – Support client billing processes working with client managers and accounting personnel.
    – Ensure all forms of workload follow effective and efficient operational policies and procedures
    You have:
    – Bachelor’s degree or equivalent
    – 3 – 5 years of experience in a support role preferably in the Financial Services industry
    – Demonstrated hands-on skills to meet assigned deliverables
    – Experience in operating in a team environment
    – Demonstrable experience in delivering quality operational service to customers
    You are:
    – Honest, reliable, self-motivated with a high level of integrity
    – Highly committed, resilient, and outcome focused
    – Ability to multi-task competing priorities
    – Customer orientated and focused on service quality
    – Flexible, adaptable, can-do attitude​​

     

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