Job #: 911

Title: Senior UX Researcher – Livingston


  • Northern New Jersey
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $75-100
    • Anywhere
    • Posted 2 years ago

    The Sr. UX Researcher is an expert who possess a deep and broad background in, and can lead user experience research specifically as it relates to software development. In this role, you will:

    • identify the proper research methods based upon product phase, needs, goals and timelines
    • create proposals along with research roadmaps and timelines
    • collaborate to obtain stakeholder approval on and implement research activities based upon proposals
    • recruit test participants, create screeners, manage participant scheduling & related external vendor interactions for recruiting as needed
    • set up and facilitate user research covering quantitative and qualitative data collection techniques in accord with product goals and in support of data-driven design.

    The ideal candidate will possess broad expertise in end-user data collection involving complex web and mobile software applications and has experience performing most if not all of the following research activities from inception through data analysis and final reporting on recommendations and insights:

    •  1:1 task-based testing/IDIs
    •  iterative discovery / formative testing
    •  remote moderated 1:1 testing
    •  remote un-moderated testing
    •  remote open/closed card sorting
    •  1:1 open/closed card sorting
    •  focus groups
    •  ethnography/day in the life/site visits
    •  1st click-testing
    •  1:1 interviews
    •  survey creation
    •  behavioral analytics analysis
    •  CSR call volume data analysis
    •  NPS sentiment analysis
    •  concept testing / desirability studies
    •  prototype testing
    •  cognitive walkthroughs
    •  contextual inquiry
    •  heuristic evaluation
    •  triangulation of research data across multiple points and areas

    This individual also investigates and evaluates User Experience Research trends in the industry and communicates recommendations to the enterprise team aimed at enhancing UX processes, incorporating new or innovative ideas, increasing research velocity/value/efficacy and/or recommending new methodologies and tools as appropriate.

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