Job #: 2056
Title: Procurement Supply Manager – St. Louis, MO
Repositioned Supply Management function – formerly known as Strategic Sourcing – aims to manage expense, mitigate risk, and deliver a superior user experience for all third-party and related expenses and relationships across the firm. Reporting to the Chief Operating Officer of, this organization has oversight responsibility for nearly $1 billion of annual external expenses and is organized broadly into two groups – Category Management and Procurement Operations.
Category Management is aimed at developing expense category-based strategies based on a deep understanding of relevant internal dynamics, third-party relationships, the external marketplace, including best practices, strategic sourcing, and vendor management. Procurement Operations is essentially a shared service, and includes such functions as contracting and contract management, vendor programs (currently, non-employee management and travel management), metrics and reporting, risk management, program management, communications / change management, training, and systems administration, among others.
Procurement Operations partners with Category Management associates and relevant stakeholders to optimize the enterprise value of third-party relationships – including, but not limited to fit with a legitimate need and total cost of ownership, while appropriately managing risk exposure. The Director, Procurement Operations leads a team of procurement professionals and helps manage key business unit and third-party relationships. Category management teams are aligned by expense category (i.e., Marketing, Technology, Operations, Professional Services, and Enterprise Services), rather than by business unit, in order to facilitate a firm-wide view of related expenses (e.g. contractor expenses across the firm), wherever possible. This structure allows for appropriate relationship management, while promoting functional specialization, which enables associates to become credible, trusted advisors in their areas of expertise. This structure must be supported appropriately by Procurement Operations, particularly with regard to contracting support.
This role will be part of a client facing solution team and also be accountable to provide strategic input within strategic areas, such as technology and marketing. The position is engaged in leading key business development activities related to strategic sourcing strategy improvement and category, vendor, and contract management. This may involve assisting with dispute resolution, preparation of complex sourcing agreements with detailed requirements, and providing input on complex subcontract agreements.
The Director, Procurement Operations serves as a business partner and has strong collaboration with internal stakeholders and third-parties, using a strategic approach to identify business requirements and benefit delivery objectives. He or she works with key business stakeholders to develop and implement cost reduction strategies with the goals of optimizing the user experience and reporting against key targets. This individual must demonstrate the value-add of Supply Management across all spectrums of third-party management, including post supplier selection governance. He or she should expect to be involved in regular consultation and collaboration with finance, legal, and risk management, compliance, and other departments to deliver superior, differential value by leading best practice sourcing processes. The Director, Procurement Operations champions continuous improvement efforts across the Supply Management function and, more broadly (via strategic influencing techniques), the firm. The director must have an understanding of procurement operations and customer service.
As a key leader, the Director, Procurement Operations has responsibility for recruiting, mentoring, and motivating a high performing team to achieve targeted business outcomes.
The ideal candidate would see themselves as a steward of the end-to-end source-to-pay and third-party lifecycle processes, and be focused on optimizing the user experience, across people, process, and technology dimensions. He or she would serve as the subject matter expert on procurement and vendor process management, customer service, procurement-related tools and technology, contracting / contract management, and risk and compliance matters.
• 10 years + of strategic sourcing leadership experience within a Fortune 500 company, a leading management consultancy, and/or service industry – particularly that of financial services or technology and ideally a combination of strategic management consulting and an operating procurement role
• Superior business savvy and commercial negotiation skills
• Demonstrated success developing and leading high performing sourcing teams that deliver quantifiable results, including cost reductions
• Established track record and proven leadership regarding in depth sourcing category knowledge, including the development and implementation of business strategies
• Familiarity with Operational Excellence / Lean / Six Sigma tools and processes is highly desirable
• Ability to work in a fast-paced, virtual, and dynamic environment
• Understanding of key contracting concepts and legal terms
• Financial modeling
• Sourcing strategy formulation and implementation
• Vendor / third-party management and development
• Strong organizational and project management skills
• Process driven with strong analytical and problem solving skills
• Ability to see the big picture / growth mindset oriented
• Superior communication and negotiation skills, as well as interpersonal abilities, including strategic influencing