Job #: 2113

Title: Process Design Analyst

Region:

  • Northern New Jersey
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $50-75
    • Anywhere
    • Posted 6 months ago

    Partner with cross-functional learning teams to design future state processes in support of new learning technology and service delivery
    Identify, construct and implement process changes required for technology upgrades/enhancements, new services, and organizational influences to ensure operational effectiveness
    Define metrics to quantify efficiencies and savings of approved processes
    Help to ensure that all learning fulfillment activities are compliant with external regulatory standards and internal SOPs, policies and procedures
    Continuously identify and address process improvement opportunities with a learner experience centric approach

    Skills:
    Minimum eight years of experience with process design/improvement for a large, complex organization is desired
    Business Process Management (BPM) or Lean Six Sigma certification desirable
    Demonstrated experience with Learning Management Systems and enabling technologies; experience with Saba Cloud LMS a plus
    Must have good business acumen, project management, organizational savvy and operational and technological perspectives
    Demonstrated ability to gain and maintain credibility with internal clients and other constituencies
    Education:
    Bachelor’s degree from an accredited college or university

     

     

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