Job #: 2947
Title: Operations Lead
Role and Responsibilities: • Reporting to an Operations Borough Lead, the Testing Site Operational Lead oversees daily operations of COVID-19 community testing site, ensuring that the site is adequately prepared for and accessible to community members seeking testing and other healthcare services. • Coordinate with facilities, IT, supply chain, and safety to follow established processes, resolve problems, and identify opportunities for improvement. • Lead non-clinical staff and support clinical staff • Provide timely, routine reporting on a variety of items, including inventory of personal protective equipment and other supplies, non-clinical staffing, and other quantitative or qualitative data, as directed • Support and lead site-level efforts to maintain a positive patient experience for New Yorkers getting tested for COVID-19.
Qualifications and Experience: Candidate must be reliable for independent work, be able to lead change as part of a collaborative team, and Preferred Skills: • Ability to develop and maintain cooperative and effective working relationships with a variety of individuals, groups, and organizations; • Excellent written and verbal communication and presentation skills, including ability to tailor technical material to a variety of audiences (e.g., administrative and technical leaders; front-line staff); • Ability to maintain a high level of accuracy, transparency and accountability in all work product; and • Keen attention to detail, flexibility and an enthusiastic work ethic. • Bachelor’s degree preferred • 3 or more years of operations experience preferred
• Bachelor’s degree preferred