Job #: 2161

Title: Operational Task Manager


  • New York City, NY
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $50-75
    • Anywhere
    • Posted 1 year ago


    The Operational Task Manager is responsible for the complete Operational life cycle management of both short and long term delivery , including but not limited to the planning, coordinating, implementation and tracking of a specific deliverable. In addition, the Operation Task Manager will be responsible for managing delivery across internal teams and third-party contractors/ consultants as well as be able to identify, assess and escalate issues in order to minimize potential project risks. Additional responsibilities would include driving process efficiency, managing delivery via offshore partners, and on-going development of deployment practices including the Permit to Operate / Change Management processes.

    Skill Required:
    • Five plus years of Voice Network Technologies experience preferably in a Financial Services environment.
    • Five plus years of Technical Project Management/Task Management/Delivery Management experience.
    • Experience with Sales and Trading Voice Environments including private wire distribution and hoot and holler systems
    • Has excellent project scheduling and estimation skills
    • Experience of the following – Project Scope Definition
    • Creation of detailed execution plans
    • Calculation of resources (time, money, equipment, etc.) required to complete project delivery Production of agreed Project Schedules
    • Project reviews with Stakeholders
    • Project documentation
    • Project Reporting
    • Negotiation of work windows
    • Matrix-management of core project team
    • Operational Acceptance Testing (OATS) practices. Creation of Management reports and Presentations
    • Creation of Technical Documentation
    • BU Communication
    • Production of precise, accurate and timely meeting documentation to fulfil audit and regulatory requirements

    Skill Desired:
    • Strong command of Microsoft Excel, Visio, PowerPoint and Project
    • Strong organizational skills, customer service focus, attention to detail, and process orientation
    • Ability to communicate clearly and concisely, both orally and in writing
    • Ability to distil and present information to business community in non-technical terminology
    • Business analysis skills, with the ability to forecast implications and provide consultative recommendations and solutions
    • Ability to set priorities, meet deadlines and manage operational lifecycle



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