Job #: 807
Title: Network Operations Analyst – White Plains
NEED SOMEONE TO SUPPORT CISCO ROUTING/SWITCHING and SOME VOICE. WINDOWS SKILLS ARE A HUGE PLUS.
Position Summary: To provide day-to-day technical software/hardware support; part of team responsible for the installation, maintenance and monitoring of wireless, LAN and WAN network infrastructure, server, storage for headquarters and remote locations.
Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.
Major Job Accountabilities:
§ Installation and management of routers and switches, port security, configuration of services, firewalls, Internet service and network management systems
§ Provides day-to-day support of all network related issues on a global scale, maintaining SLA’s for security and reliability. Provide solutions to enhance network performance, layout and stability.
§ Troubleshoot and resolve network device issues (software/hardware)
§ Provide technical support to Help Desk staff as needed
§ Communicate across the IT organization
§ 4-6 years’ experience in the implementation and support of large network systems, including routers (NAT, Multicast, WAN, ISDN, Access lists, etc.), switches and firewalls (such as Cisco PIX)
§ Experience with VPN, TCP/IP, RIP/RIP II, EIGRP, OSPF, BGP, IGRP, VoIP and related network infrastructure
§ 2-4 years’ experience with Microsoft Windows 2000/2003 Server; some knowledge of Linux would be a plus
§ Network /Systems Management Products
§ Experience racking servers and networking equipment
§ Familiarity with networking technologies, including TCP/IP, NetBios, DHCP, WINS, DNS, SNMP, SMTP, LDAP, NTP, etc.
§ Excellent Communication skills both verbal and written
§ Cisco CCNA or CCNP certification a plus
§ Available for 24/7 rotating on-call support and ability to perform work on evenings and weekends
§ Occasional domestic or international travel