Job #: 2747
Title: Mobile Analyst
Manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems.
Maintain inventory of mobile devices and prepare a list of supplies to be ordered.
Perform monthly mobile device invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts
Manage Service now mobile device ticket queue
Perform monthly wireless audits to determine if we should select a more cost‐effective plan, or need to update our mobile catalog, and communicate concerns to managers
Reconcile mobile device equipment to ensure billing not occurring on terminated/retired employee equipment ·
Perform project and non‐project related tasks and activities to support team goals and objectives
Provide mobile device support to contract tracers
Qualifications / Required Skills
2 to 4 years proven experience in the Telecom field, including a broad knowledge of various telecom products, services, and technology.
Proven proficiency with numbers, experience in analyzing large amounts of data, and an ability to consolidate and translate that data into business insight.
Solid expertise with carrier’s portals; including opening circuit tickets when issues arise.
Strong analytical skills; with advanced Excel expertise is necessary.