Job #: 1617
Title: Mainframe Operations
Monitor all batch flow processing and insure timely completion of endpoints/milestones. Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
-Perform level 1 and level 2 support and resolution for all batch abends.
-Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Data center Management when necessary.
-Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.
-Track and document all outages and incidents which adversely impact the environment
-Must have 5+ years administration experience with Tivoli Workload Scheduler functions to configure, maintain, and troubleshoot a Tivoli Workload Scheduler 8.6/9.3
-Experience with event-based scheduling
-Experience supporting a TWS End-to-End scheduling environment
-Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)
-Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels.
-Candidate must have experience in Mainframe batch environment; knowledge of support operations, best practices and processes.
-The employee follows guidelines, checklist and instructions as documented in the service catalog.
-Monitor infrastructure using various mainframe/3270 GUI tools.
-Have strong familiarity with JES commands on Mainframe 3270 interface
-Extremely strong attention to detail
-Ability to create and improve technical procedural documentation
-Strong communications and soft skills
-Must be willing to work night shift *Justification: Command Center Operations is a mission-critical role for Mainframe Operations and must be fully staffed at all times, 24x7x365.