Newsworthy

This opportunity is for the Infrastructure Operations Team 1st Shift. 8 hour shift (flexible start between 6:30am-8:00am)

The Senior Linux Engineer will:
• Create and follow processes to implement planned changes to production and non-production systems.
• Perform incident response and break-fix triage for infrastructure system issues.
• Partner with the business to fulfill requests for service.
• Execute and improve vulnerability and resiliency management programs including patch management, infrastructure testing and other proactive maintenance tasks.
• Identify and document opportunities and solutions that enhance service delivery efficiency and improve the customer experience.
• Develop and utilize scripts to automate repetitive tasks.
• Be available when scheduled (rotational with others on team) to provide on-call support after hours and on weekends
• Provide thought leadership to promote the continuous improvement of service delivery and operational practices such as:
o Propose, design, and implement enhancements to current environment.
o Develop actionable plans to improve procedures and systems to mitigate risk, ensure compliance with established industry rules, regulations and best practices.
o Assist in developing engineering and operational service metrics.
o Create and maintain system run books; documenting day-to-day support, maintenance, and troubleshooting knowledgebase of the infrastructure.
o Conduct peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability.
o Analyze performance metrics to ensure timely and accurate delivery of services.

Responsibilities:

• Perform implementation, maintenance, troubleshooting, and remediation services for supported platforms.
• Collaborate with application owners to install, configure and deliver third party product installations.
• Negotiate dependencies and priorities with stakeholders and internal customers.
• Provide subject matter expertise in cross-functional strategic and tactical efforts.
• Partner with key vendors to escalate and remediate business-impacting issues.
• Provide leadership and mentoring to emerging talent on the team.
• Analyze and execute configuration and audit strategies to ensure compliance with policies, standards, and security direction.
• Provide 7×24 on-call support (as scheduled)

Requirements:

• Minimum 3 years’ experience in technology engineering or operations with expertise in Linux technologies within e-commerce or financial services industry.
• RHEL Certification preferred
• Subject matter expert with the following infrastructure technology:
o Linux Server: RHEL 6 & 7
o Shell Scripting
o Operational support best practices
o Platform Lifecycle Management
o Problem identification and resolution
o Infrastructure hardware such as chassis and blades
• Experience with these tools is a plus:
o Middleware: AMX/Tibco, Springboot, TCserver, BW, Apache Tomcat, RabbitMQ, Websphere, IBM MQ
o Puppet
o Splunk
o Docker, Open Shift, or Pivotal Cloud Foundry
o BigFix
o Tivoli
o AppDynamics
o Atlassian
o BitBucket and/or GITlab
o Remedy
o Trend Micro
o Ayehu
o Python
o VMware
• Understanding of security and risk as it relates to patch and configuration management, logging, alerting and monitoring.
• Extensive troubleshooting, triage, root cause analysis and performance monitoring skills.
• Experience with ITIL and/or other similar IT best practice frameworks.
• Experience with LEAN methodologies to drive problem resolution and service improvements.
• Experience with Agile and/or Kanban methodologies.
• Background working in organizations that provide 24x7x365 support.
• Demonstrated ability to achieve successful outcomes in difficult situations and work with application teams, business customers, and various levels of management.
• Must be able to communicate effectively with technical and non-technical audiences.
• Must be a self-starter with the ability to work independently and in a collaborative team environment.
• Military education or experience may be considered in lieu or requirements above