Job #: 1785
Title: IVR Developer with C#
Candidates should have the below Qualifications:
8+ years of experience developing and building dynamic speech-enabled IVR applications.
.NET and C# Required
Specific activities and background required for this position include: Industry experience in software development using C#, VoiceXML, Web Services and Framework Components Object Orientated design principles is required.
Speech Recognition Grammar development (GRXML) is required.
Experience with integrating to back-end host systems via, SOAP and REST based Web Services.
A solid understanding of database technologies, logical and physical data modeling, SQL Server 2012 database, and Microsoft SQL Server Management Studio.
Ensures that systems and applications are highly available and meet or exceed performance expectations, and require little to no support. Understands, articulates, and optimizes application and process capabilities for use by multiple/all business and IT constituents.
Develops innovative solutions to complex business and technology problems. Work impacts internal IT clients and delivery of significant IT services or initiatives or transformation, usually with global impact.
Must have prior experience reviewing and analyzing Contact Center solutions, while making suggestions for design improvements and strategy roadmaps.