Job #: 2305

Title: Infrastructure Operations Engineer

Region:

  • New York City, NY
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $50-75
    • Anywhere
    • Posted 6 months ago

    Job Summary:

    The Infrastructure Operations Engineer I is responsible for monitoring, remediating and reporting of multiple different Infrastructure items.  The main technologies include compute, storage and visualization (server and desktop).  This person will work closely with the internal team and other automation, monitoring and ticketing teams.

     

    Major Responsibilities:

    Responsible to perform daily health checks of core infrastructure components with remediation or escalation to other team members
    Work with monitoring team to ensure that all alerts are accurate and have applicable workflows/runbooks
    Work with management to create reports and dashboards
    Responsible to create automation from workflows and modify adjust automation as needed
    Responsible for resource allocation to virtual machines and storage infrastructure
    Responsible for patching of all the Microsoft systems, and ensure we follow IT standards and security policies
    Manage the Virtualization/Storage/Compute Support queue, and deal with escalations from both internal and external teams and act as subject matter expert in VMware, NetApp and Cisco UCS
    Receive and respond to incoming calls, pages, and/or e-mails regarding all technologies
    Responsible for automating manual tasks using new or existing tool sets
    Responsible to ensure all regulated items like SOX backups are successful and in working order
    Perform root cause analysis for production incidents.
    Promote a DevOps culture within Mizuho.  Driving automation and a root cause culture to improve our overall environment
    Keep system documentation and playbooks up to date and accurate
    Developing tools and processes to improve the overall user experience
    Triage security exceptions with security team
    Required Qualifications:

    Bachelor’s degree in Computer Science, Engineering or relevant field
    2+ years relevant work experience
    Certifications in VMware, Cisco UCS and/or NetApp
    High level scripting in multiple languages to be able to create and debug scripts to perform job functions. Automation experience in at least one configuration management and deployment tools such as Puppet or Ansible
    Strong fundamental knowledge of supporting technologies, including Network, Hardware, Virtualization and other enterprise software
    Ability to prioritize and effectively manage multiple tasks
    Excellent written and verbal communication skills
    Must work well in a high-pressure environment and keep cool under stress.
    Must be a self-starter and able to follow-up from issue to resolution.
    Software:
    VMware Suite including:
    vSphere (vcenter and esxi)
    Horizon
    vRealize Suite
    SRM
    NetApp Suite:
    Data OnTap 9.x
    OnCommand Insight
    Cloud Volumes (Azure)
    Cisco UCS
    Rubrik / Commvault / NetBackup
    Windows / Linux
    Lakeside
    OpsRamp
    Tools to monitor system performance
    MS office suite
    Outlook
    Visio
    Trading applications
    Acrobat
    PowerShell scripting
    Location: New York/New Jersey

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