Job #: 1479
Title: Infrastructure Management
Design activities including requirements analysis, end to end solution and contributing to architectural strategy Work with cloud teams including architecture, operations, DevOps and infrastructure support are critical duties.
- Additional collaboration with ServiceNow, Architecture, Infrastructure, Security and Solutions teams to develop plans, coordinate staff, and provide technical expertise to ensure the technical architecture is operational and secure throughout the integration process
- Development activities including coordination of delivery and integration of internal and vendor deliveries.
- Working with other DBT teams to plan strategies of execution without interfering with the organization’s day-to-day activities
- Coordinate the resolution of technical issues
- Provide project status reporting to Business Sponsor and PMO Track and process the monthly server chargeback billing
- Participate and lead process improvement opportunity initiatives as a provider and consumer
- May include performance management responsibilities.
- Experience in Information Technology application development, server administration or QA preferred A quick learner with the ability to coordinate multiple deployments simultaneously
- Demonstrate effective time management, organizational skills with attention to detail, and prioritization of work to meet the needs of the business
- Demonstrates the ability to quickly acquire new knowledge regarding technology
- Ability to influence without authority
- Excellent communication skills (written and verbal) – the ability to talk to people about technical details at a level they can comprehend as well as the ability to communicate professionally in written form
- Excellent problem-solving skills
- Computer literacy with databases (Microsoft SQL Server and Oracle), Microsoft operating systems, networks and network hardware, and storage and storage hardware and proficient in MS Office Suite.
- Experience with configuring SharePoint sites, subsites, Confluence and JIRA tools a ++;
- Technical documentation as required
Experience with ServiceNow platform and tool for cloud and on premises are ++
Bachelor’s Degree or Equivalent Work Experience 5 -10+ years experience required