Newsworthy

Job Title: Business Analyst

Duties: Business Analysis (BA) will be will be responsible for analyzing key performance metrics and help identify business problems and propose solutions.  Within the Storage Operations domain, the BA will work as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to the business process and policies.

The BA will work with the Storage Operations teams to correlate and produce monthly workload metrics using ServiceNow, MS Excel or MS PowerBI.  Work with peers to validate the accuracy and completeness of the Configuration Management Database (CMDB).  Create an application mapping to the CMDB and work with the CMDB team to ensure all Configuration Items (CI’s) are accurate.

Skills: Job Requirements:

Experience compiling data and creating metrics reports Above average Microsoft Excel skills Experience creating Pivot tables and spreadsheets Comfortable communicating across technical teams Outstanding written and verbal communication skills

Keywords:

Education: Bachelor’s degree

Skills and Experience:

Required Skills:

CISCO

EMC

OPERATIONS

SYSTEM ADMINISTRATION

NETWORK ATTACHED STORAGE

Additional Skills:

DAS

ENGINEER

IT SUPPORT

LIFE CYCLE

LINUX

MICROSOFT OFFICE

MICROSOFT WINDOWS

NAS

NETBACKUP

OPERATIONS MANAGEMENT

POWERPATH

PROCESS IMPROVEMENTS

PROVISIONING

REPLICATION

ROOT CAUSE ANALYSIS

STRATEGIC DIRECTION

SYMMETRIX

TECHNICAL SUPPORT

VERITAS

VERITAS VOLUME MANAGER

VIRTUALIZATION

VMAX

VMWARE

VOLUME MANAGER

ZONING

CUSTOMER SERVICE ORIENTED

EMC CENTERA

EMC POWER PATH

EMC SYMMETRIX

EMC VMAX

RETAIL SALES​