Job #: 2050
Title: Infrastructure Business Analyst
Job Title: Business Analyst
Duties: Business Analysis (BA) will be will be responsible for analyzing key performance metrics and help identify business problems and propose solutions. Within the Storage Operations domain, the BA will work as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to the business process and policies.
The BA will work with the Storage Operations teams to correlate and produce monthly workload metrics using ServiceNow, MS Excel or MS PowerBI. Work with peers to validate the accuracy and completeness of the Configuration Management Database (CMDB). Create an application mapping to the CMDB and work with the CMDB team to ensure all Configuration Items (CI’s) are accurate.
Skills: Job Requirements:
Experience compiling data and creating metrics reports Above average Microsoft Excel skills Experience creating Pivot tables and spreadsheets Comfortable communicating across technical teams Outstanding written and verbal communication skills
Keywords:
Education: Bachelor’s degree
Skills and Experience:
Required Skills:
CISCO
EMC
OPERATIONS
SYSTEM ADMINISTRATION
NETWORK ATTACHED STORAGE
Additional Skills:
DAS
ENGINEER
IT SUPPORT
LIFE CYCLE
LINUX
MICROSOFT OFFICE
MICROSOFT WINDOWS
NAS
NETBACKUP
OPERATIONS MANAGEMENT
POWERPATH
PROCESS IMPROVEMENTS
PROVISIONING
REPLICATION
ROOT CAUSE ANALYSIS
STRATEGIC DIRECTION
SYMMETRIX
TECHNICAL SUPPORT
VERITAS
VERITAS VOLUME MANAGER
VIRTUALIZATION
VMAX
VMWARE
VOLUME MANAGER
ZONING
CUSTOMER SERVICE ORIENTED
EMC CENTERA
EMC POWER PATH
EMC SYMMETRIX
EMC VMAX
RETAIL SALES