Job #: 2203
Title: Fraud Operations, Director/Vice President
Summary: The Fraud Operations Director/Vice President will manage Fraud Prevention and Detection teams, a 40 person organization across multiple locations, responsible for developing, implementing and executing the Fraud program for all aspects of businesses.
· Principal point of contact for everything Fraud related for C-Suite and SVP executives across the firm.
Actively engage with Ops Senior Management, Risk, Technology and vendors.
Represent Fraud Operations to Model Risk Management, Audit, Regulators, etc. as required.
Continue development and implementation of Fraud strategy at to combat ever changing fraud threats landscape
Responsible for oversight and proactive management of all fraud models and rule sets
Manage and develop Fraud managers and analysts staff
Continuously deliver efficiencies through process improvements and automation in partnership with Technology
Identify required new technology and build strong business cases to secure implementation
Ensure that controls commensurate with risks are in place, and be able to articulate them in front of firm’s committees, business, regulators, etc
Oversee all reporting, trend monitoring, business impact and production metrics
Identify, communicate and work promptly to address new fraud scenarios and/or process gaps
Apply a low friction and innovative approach to fraud management
Strive to maintain fraud losses at or below budget while continuously reducing false positive ratio and client impact
5-10 years’ management experience leading operational teams
3-5 years’ experience relevant to this position, including fraud strategy implementation and knowledge of bank/brokerage operations
Must be dynamic individual with ability to provide vision, influence at most senior levels, and lead teams and partners towards realization of said vision
Keen familiarity with payments fraud schemes, fraud detection strategies and vendor solutions landscape
Understanding of AI and modeling concepts
· Proven organizational skills and strategic skills
· Strong analytical skills, with data-centric approach to management
· Ability to work in an unpredictable, high pressure, environment
Ability to think and execute quickly and decisively when faced with new situations and uncertainty
Bachelor’s Degree required
Master’s Degree or relevant work experience in an area relevant to this position