Job #: 2027
Title: Director of IT Infrastructure
Director of IT Infrastructure (Server/Storage)
Our client is conducting a search for an experienced and highly qualified Director of IT Infrastructure (Server/Storage) who will be responsible for delivering high quality, reliable IT infrastructure and operations to the company. This position is operationally responsible for ensuring the availability, integrity, and scalability for all IT server, storage, email platform, application and server virtualization platforms, as well as software distribution.
This is a key leadership position who will direct the teams in charge of servers and storage platforms, server and application virtualization platforms (VMWare and Citrix), cloud services, Software Distribution, and email communications systems (Microsoft Exchange). This role also works closely with the CTO and peer IT leaders, including End User Computing Support, Network Engineering, Information Security and Applications, to design and execute on the company’s technology roadmap. The Director is a forward-looking technology leader who can develop an infrastructure strategy and drive through to execution and support.
As a member of the IT leadership team, and reporting to the Chief Technology Officer (CTO), the Director of IT Infrastructure (Server/Storage) is an influential role, making investment and priority trade-off decisions, negotiating and managing vendor contracts, and recruiting, retaining, and developing high performing teams. The Director of IT Infrastructure (Server/Storage) will provide vision and leadership to a team that includes 12 full-time employees.
I. Key Responsibilities
Accountable for a high-performing computing and storage infrastructure companywide. This includes, but is not limited to, planning and management of storage and server operations and production support, email systems and application and server virtualization platforms, and business continuity for infrastructure under management
Collaborate with the business and IT leaders to develop strategic and tactical solution plans for IT, especially the hospital’s future technology infrastructure.
Conduct strategic and tactical level planning in partnership with peers in IT to develop technical roadmap, and ensure delivery of supportable technology solutions that meet business needs.
Partner with the CTO and IT Leadership Team to build and modernize the organizational structure and business processes to support our growth in an increasingly digital world.
Manage the evaluation and adoption of emerging technologies including cloud, collaboration platforms, high performance computing, continuous delivery and the latest collaboration technologies.
Develop and lead a high performing infrastructure engineering and operations team to ensure the reliable delivery of IT services and operations.
Drive a collaborative culture that values technical depth, accountability, and customer service.
Establish, maintain and execute operations procedures that leverage efficiencies and best practices.
Oversee service management activities including change and release management, testing, quality assurance and end-to-end technical integration.
Oversee the direction of infrastructure investments in collaboration with team members, the CTO, senior management, and partners.
Drive the delivery of major technology and infrastructure projects and service management improvements, ensuring that quality, productivity, and ROI goals are achieved.
Implement and maintain controls and monitoring procedures to ensure availability of critical systems, and minimal service interruptions.
Develop a vendor management process, for products and services, that delivers utilization optimization, a best-fit vendor mix, and demonstrable savings.
Knowledge and experience:
A minimum of 5 years of experience in technology leadership positions with an emphasis on server and storage infrastructure services.
Substantial experience leading, directing and controlling a complex, highly technical operation or organization.
A strong technical background in server and storage infrastructure.
Experience migrating IT infrastructure into a cloud environment.
Knowledge of business concepts, and an understanding of the links between major business processes, products, systems, and networks.
Demonstrated knowledge of current and emerging technologies and the ability to apply those technologies to business needs.
Deep knowledge of: technology infrastructure, system architecture, technology life cycle management, cloud computing and cloud operations Networking, storage, infrastructure and technology-based security practices, application and infrastructure monitoring, virtualization, database and data center technology, business continuity, disaster recovery, high-availability, scalability
Undergraduate degree in computer science, mathematics, engineering, or a related field.