Job #: 5612
Title: Delivery Manager
Senior PMO Agile Delivery Lead
What can you expect?
To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
To identify areas of improvement within the product lifecycle and Agile delivery processes
To support and design global solutions for business problems
Ability to play significant role in shaping software delivery methodology, processes and long term effectiveness in the placement and policy domain
We will count on you to:
Define and enforce standard processes using Agile methodologies within a project portfolio including project setup/configuration, backlog management, sprint activities, roadmap/dependency management
Collaborate with Agile teams (internal and external) working across multiple functional work streams to understand then plan/track resource allocation, utilization, and budget
Conduct working sessions with program stakeholders to review objectives, scope, plans, understand operational pain points and challenges, and confirm underlying program assumptions
Assist with planning, facilitation and follow-up activities related to Program Increments and Sprints
Establish communication cadence to provide timely information to program stakeholders
Advise teams on overall Program approach, status, and coordination
Advise teams on stakeholder engagement, workshop setup, and content delivery
Contribute PMO view into strategic and tactical planning, budgeting, and priority setting
Establish/Manage Governance Processes for IT (and Business as needed)
Advise and engage on overall program approach, status, and coordination
Advise on leading practices related to IT process efficiency and program governance activities
Track and report status against deliverables – at regular intervals
Support and coach execution teams and Line of Business (LOB)/Function leads with the identification and implementation of plans
Support the development of templates and tools needed for program delivery
Draft, review and distribute program communication and updates per pre-determined cadence
Monitor project portfolios and delivery in accordance with required time, quality, and budget
Track, communicate and proactively manage risks, issues, and change management
Provide upward program reporting per governance requirements
Produce, communicate, and manage project plans
Manage program scope, documentation, change control and escalation processes
Align with global Agile leaders to ensure adherence to company-wide governance related to Agile methodologies
Actively participate in company-wide Agile initiatives and focus groups
What you need to have:
At least 15-20 years managing as a Senior Level PMO, Program Director
High level of expertise in defining and optimizing IT Process, Operations, and Business functional areas
Expert in oral and written communication
High level of expertise in managing software and infrastructure technologies used in commercial insurance, including experience with IT process automation solutions
Expertise in Agile Methodologies for process and technology delivery
Experienced in management level conflict resolution
Experience in managing diverse teams, of varying size from small groups up to enterprise level
Have strong verbal, written communication, and presentation skills
Bachelors Degree required, Masters Degree and Advanced Certificates preferred
What makes you stand out?
Experience with utilizing Jira for Agile project management including the use of advanced reporting and roadmap features
Experience leading software development projects that utilize low-code/no-code platforms
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