Job #: 2162
Title: Configuration Management Analyst
Contribute to the description, mission statement, roadmap, strategy, process objectives and metrics to measure success and obtain formal approval for the Configuration Management processes and its associated activities.
Design, define and deploy compliance, trend analyses and performance reports on current CIs and their status.
Enact audit practices and conduct audits to confirm responsible parties are in compliance with the Configuration Management processes.
Contribute to the development and standardize KPI/Metric information and reporting, including a routine production schedule
Utilizes subject matter expertise regarding Configuration Items, and their relationships and attributes.
Contribute to the integration and automation of data sources into the CMDB
Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
Skills: ServiceNow CMDB Experience (2 years)
ServiceNow Asset Management experience
Education: Preferred:Bachelors Degree
Skills and Experience: