Job #: 5482
Title: Compliance Coordinator
The Corporate Compliance department supports the Agency in maintaining compliance in all areas of operations. The department focuses on promoting a culture of compliance, preventing and detecting fraud, waste and abuse, and educating staff on their rights to report suspected non-compliance. The Corporate Compliance function ensures Agency adherence to applicable laws, policies and procedures, regulations, standards and the Code of Conduct.
Under the direction of the Director of Corporate Compliance, the Corporate Compliance Coordinator is responsible for providing support to Corporate Compliance matters including investigations, training, audits and the daily operations of the Corporate Compliance department.
CORE COMPETENCIES for the position include:
Serves as a point-person for agency-wide accreditation activities, including coordinating accreditation and organizing annual updates
Manages and tracks all regulatory corrective actions and implementation, including collaborating with program staff to develop plans of corrective action (POCA’s) in response to audits and allegations, managing tracking databases and analyzing the data for trends and reporting
Conducts Corporate Compliance audits in accordance with compliance audit plan
Assists with the development of policy and procedures (P&Ps)
Supports Corporate Compliance by conducting new employee orientation, representing the agency in corporate compliance meetings/forums, updating compliance documentation and curricula
Manages ongoing Corporate Compliance projects, including those related to compliance audits and follow-up training
Supports executive administration, including the Corporate Compliance Officer, and Corporate Counsel, with relevant projects
Other tasks as assigned
EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):
BA/BS required. MS/MA/MPA/LCSW/LMSW preferred.
OMH and OPWDD approved Incident Special Investigations Training for Justice Center reportable incidents (preferred but not required)
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):
At least 1-3 years prior healthcare compliance experience working in adult/children services programs.
Prior experience in investigative techniques, procedures and/or program auditing preferred.
Prior experience in interpretation of regulation and/or policy development and implementation preferred.
Excellent organizational, time management, written and verbal communication skills.
Knowledge of OPWDD/OMH/OCFS/ACS/OCFS regulations.
Must demonstrate the ability to work independently and on teams in a fast-paced work environment
Proven analytical and problem solving skills.
Ability to attend Agency meetings, held during business hours.
Must be able to be flexible for investigations and able to travel to sites as needed.
Ability to articulate the Agency’s philosophy, mission and goals to a varied audience.
Ability to interview a variety of managers, employees, consumers and their families.
Ability to write reports, business correspondence and procedures for a wide audience.
Ability to lead ad-hoc task forces and meetings, which may include all levels of management and employees.
Ability to respond to inquiries or complaints, including those of a sensitive and confidential nature, from any of the following, if applicable, under a variety of circumstances, including adversarial situations: consumers, managers, employees, regulatory agencies, arbitrators, union representatives, vendors, or applicants.
Ability to effectively present information to consumers, top management and staff in verbal and written formats.
Ability to recognize the need for confidentiality of information and to maintain such confidences.
COMPUTER SKILLS REQUIRED (List the computer skills needed):
Knowledge of personal computers, standard software and database management.
Intermediate proficiency in Microsoft Office Suite.
Ability to quickly adapt to Agency computer applications.