Job #: 1454

Title: Client Account Rep

Job Type:

  • Contract
  • Contract Pay Rate:
  • $25-50
    • Anywhere
    • Posted 12 months ago
    • This position has been filled

    ​Momentum is looking for a Client Account Rep in Chicago.

    This role provides administrative support to ensure that communication and process flow to Carriers and Clients is timely and consistent from submission to policy issuance. This role is also responsible for gathering and reviewing required client information to ensure teams are able to present information as well as make appropriate recommendations to clients and carriers.

    Essential Functions

    Gather all client renewal information, create renewal documents and carrier confirmations

    Review and follow up regarding submissions, endorsements, declinations, policy issuance, extensions and cancellations and escalating concerns to direct manager or Client Team, as appropriate

    Manage and record confirmation and follow up activities in workflow system

    Compare certified policy to policy issuance requests

    Builds and maintains relationships with client teams to provide timely and proactive customer service

    Gain understanding and comply with Marsh compliance, professional and transparency standards

    Internal Company communication with Client Teams to ensure all client information is reviewed in evaluating risk

    Solicit current client and carrier information to ensure thorough review of risk.

    Qualifications

    High School Diploma/GED

    Minimum 1 Year Of Client Support Experience

    MS Office (Word, Excel, PowerPoint)

    Preferred

    Bachelor’s Degree​