Newsworthy

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Work cooperatively and professionally to provide excellent service to our clients and internal stakeholders
Resolve service issues and client questions related to a number of business workflows
Ensure downstream systems correctly recognize approved products and services
Support a variety of account maintenance functions
Ensure the accurate distribution of sensitive materials
Monitor your workflow for potential risk and escalate issues appropriately

Maintain an awareness of and act in accordance with team goals and Firm policies

Skills:
Proven ability to handle high-volume of requests accurately and efficiently
Collaborative and team-oriented approach to work
Ability to establish, cultivate and leverage internal relationships
Professional and effective communication style (written and verbal)
Prior experience with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) and workflow software
Ability to recognize issues that require escalation and partner with the appropriate stakeholders to find a resolution

Ability to identify operational risks and their impacts related to a specific task or procedure

Education:
High School Diploma or GED
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