Job #: 2587

Title: Call Center – SLC, UT

Region:

  • Other
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $0-25
    • Anywhere
    • Posted 4 months ago

    Work cooperatively and professionally to provide excellent service to our clients and internal stakeholders
    Resolve service issues and client questions related to a number of business workflows
    Ensure downstream systems correctly recognize approved products and services
    Support a variety of account maintenance functions
    Ensure the accurate distribution of sensitive materials
    Monitor your workflow for potential risk and escalate issues appropriately

    Maintain an awareness of and act in accordance with team goals and Firm policies

     

    Skills:
    Proven ability to handle high-volume of requests accurately and efficiently
    Collaborative and team-oriented approach to work
    Ability to establish, cultivate and leverage internal relationships
    Professional and effective communication style (written and verbal)
    Prior experience with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) and workflow software
    Ability to recognize issues that require escalation and partner with the appropriate stakeholders to find a resolution

    Ability to identify operational risks and their impacts related to a specific task or procedure

     

    Education:
    High School Diploma or GED

     

     

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