Job #: 2054
Title: Automation Administrator
Job Title: Automation Administrator
Recommends, implements, manages, and maintains the technology platforms that enable Robotics Process Automation.
Maintains proficiency on Robotics Process Automation tools, understands automation design and configuration. Recommends new tools, processes and procedures and tracks enhancements.
Coordinates tasks, responsibilities, and policies required to implement platforms (e.g. remote access, auto-login, etc.) with technology operations. Effectively escalates within Project teams, direct and indirect leadership when issues arise.
Complete end to end functionality testing with test data; validate functionality testing and results with project teams and vendors; make adjustments as needed
Follows, enforces, and makes recommendations to improve standards, guidelines, and leading practices.
Manages user onboarding to platforms and license distribution
Participates in CoE & vendor lead trainings with stakeholders.
Understand and adhere to policies and procedures, working with teams and team members to ensure adherence on individual efforts.
Minimum of 3 years’ experience or equivalent work experience administering of IT systems; SDLC, scripting, MS tools, basic development tools, languages, and best practices Solid understanding of Microsoft technologies including .NET IIS and reporting solutions; solid understanding of SQL Server administration and middleware technologies like ESB and MQ series Understanding of Digital Labor and leveraging best-suited methodologies and practice and experience with Digital Labor concepts, tools (e.g. Automation Anywhere, Blue Prism, etc) and SDLC preferred Experience in configuring, working and troubleshooting with Microsoft Internet Information Server (IIS), Active Directory, Kerboros; experience in troubleshooting performance issues on Microsoft server 2008,2012 and SQL server 2008,2012 Must have experience with end-to-end application testing, defect management, change and release management and escalation processes; experience working in a production support environment providing On-Call support, including off hours and weekend support as necessary Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and team work; ability to positively influence, mentor and be a credible source of knowledge to less experienced team members; US Citizenship is required
Bachelor’s degree from an accredited college/university or equivalent work experience
Skills and Experience:
INTERNET INFORMATION SERVER
SQL SERVER 2008
CUSTOMER SERVICE ORIENTED
INTERNET INFORMATION SERVICES
MS SQL SERVER