Job #: 2478

Title: Application Support – Omaha, NE


  • Other
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $50-75
    • Anywhere
    • Posted 11 months ago

    The Application Support Engineer is responsible for ensuring that  software applications operate efficiently and execute successfully to meet client and business needs.

    This position involves production support, code analysis, and development work focused on the operational characteristics of  enterprise software applications.


    Implement complex solutions to all known/documented production incidents


    Define and implement new solutions for unknown production incidents of moderate to high complexity


    Interface with L1 and L2 support groups, providing assistance and guidance as required


    Fulfill ad-hoc requests from business partners for system/database updates or queries to support company operations


    Provide off-hours support on a rotational basis


    Verify accuracy and completeness of documented solutions to production incidents


    Analyze application code logic to determine root causes of complex production incidents


    Define and document software requirement changes necessary to fix root causes of production incidents


    Implement moderate to high complexity code changes that resolve root causes of incidents or enhance operational characteristics (resilience, scalability, etc.) to applications that support business operations and client activity.


    Install, maintain, and customize vendor built software that is utilized by development and support teams.


    Design and develop in-house built applications and tools that streamline development and support processes.

    2-3+ years related experience with 4+ years total experience
    Object Oriented Development principles
    Java (using Spring)
    SQL (preferably Oracle experience)
    Working in a Linux environment
    Strong critical thinking and problem solving skills
    Strong written and verbal communication skills
    4 year college degree in Computer Science or related discipline or equivalent work experience



    General knowledge of Java and Object Oriented Analysis & Design principles
    Linux scripting or server administration
    Basic network administration skills
    Agile / DevOps principles and tools
    Familiarity with ITIL Framework
    Knowledge/familiarity of a wide range of other programming languages/frameworks (Java, Spring, Angular, Node.js, etc.)
    Knowledge/familiarity of a wide range of products/technologies (SQL/NoSQL, Oracle, OEM, MongoDB, App Dynamics, Splunk, etc.)
    Military education or experience may be considered in lieu of civilian requirements listed

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