Job #: 2478

Title: Application Support – Omaha, NE

Region:

  • Other
  • Job Type:

  • Contract
  • Contract Pay Rate:
  • $50-75
    • Anywhere
    • Posted 7 months ago

    Role:
    The Application Support Engineer is responsible for ensuring that  software applications operate efficiently and execute successfully to meet client and business needs.

    This position involves production support, code analysis, and development work focused on the operational characteristics of  enterprise software applications.

    Responsibilities:

    Implement complex solutions to all known/documented production incidents

     

    Define and implement new solutions for unknown production incidents of moderate to high complexity

     

    Interface with L1 and L2 support groups, providing assistance and guidance as required

     

    Fulfill ad-hoc requests from business partners for system/database updates or queries to support company operations

     

    Provide off-hours support on a rotational basis

     

    Verify accuracy and completeness of documented solutions to production incidents

     

    Analyze application code logic to determine root causes of complex production incidents

     

    Define and document software requirement changes necessary to fix root causes of production incidents

     

    Implement moderate to high complexity code changes that resolve root causes of incidents or enhance operational characteristics (resilience, scalability, etc.) to applications that support business operations and client activity.

     

    Install, maintain, and customize vendor built software that is utilized by development and support teams.

     

    Design and develop in-house built applications and tools that streamline development and support processes.

    Requirements:
    2-3+ years related experience with 4+ years total experience
    Object Oriented Development principles
    Java (using Spring)
    SQL (preferably Oracle experience)
    Working in a Linux environment
    Strong critical thinking and problem solving skills
    Strong written and verbal communication skills
    4 year college degree in Computer Science or related discipline or equivalent work experience

     

    Preferred:

    General knowledge of Java and Object Oriented Analysis & Design principles
    Subversion/Git
    Linux scripting or server administration
    Basic network administration skills
    Agile / DevOps principles and tools
    Familiarity with ITIL Framework
    Knowledge/familiarity of a wide range of other programming languages/frameworks (Java, Spring, Angular, Node.js, etc.)
    Knowledge/familiarity of a wide range of products/technologies (SQL/NoSQL, Oracle, OEM, MongoDB, App Dynamics, Splunk, etc.)
    Military education or experience may be considered in lieu of civilian requirements listed

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