Job #: 2872
Title: Analyst – Irving TX
Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the globe. Alongside this integral service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Behind every trade executed, every new product launched, every market entered, and every transaction completed is an Operations team that develops the foundational processes and controls that make our business flow.
The Contingent Worker Analyst is a new role which will support multiple Operations functions businesses to deliver a superior client experience and fulfill a wide variety and high volume of activity aligned to the common goal of service excellence. Contingent Worker is a high-value support and risk management team in Personal Financial Management working closely with the Business, Compliance, and other Operations teams to provide the highest level of risk oversight and control framework.
Our people are our greatest asset in achieving everything we undertake. Choosing a career at means you will be able to showcase and hone your professional skillset, quality of work and be part of a collaborative team environment. You will have the opportunity to learn about the different types of loan life cycle events and be part of a best-in-class operating environment.
A Day in the Life
Cleansing, organizing and migrating data.
Compiling and quality checking data for mass mailings.
Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
Perform quality reviews of other team members completed work and ensure data accuracy.
Work across multiple systems and platforms.
Interface with teams and businesses resolve on-going issues and answer specific policy questions.
Provide support and work on special projects as requested.
Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate.
Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance.
Working knowledge of certain Microsoft products including Word, Windows, PowerPoint, and Outlook Advanced knowledge of excel preferred Sound judgment and outstanding attention to detail Proven analytical skills and problem solving ability Superior written and verbal communication skills Ability to work collaboratively with all levels of the organization Flexible and able to work well under pressure in a team environment Self-motivated Excellent time management and organizational skills Ability to multi-task.